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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Megan Tannenbaum

Megan Tannenbaum

May 6, 2026

5  out of  5
rating by Megan Tannenbaum
"We have used Scott Wilson for many years. He has always been extremely helpful and responsive. We recently had to make a homeowners claim. Scott personally came to our home, met with us and the adjuster, and made sure the process from filing the claim to collecting our damages went smoothly. My family and I recommend Scott Wilson with the highest regard."
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Angela Malagon

May 5, 2026

5  out of  5
rating by Angela Malagon
"Excellent customer service at this State Farm! I actually switched to Scott Wilson from a different agent who I had a poor experience with and have been nothing but pleased since making the change. Kayla is amazing & very responsive. I couldn’t be happier that I made the switch. Highly recommend."
We responded:
"Thank you for the 5 star review Angela, and for your confidence in us to handle your auto insurance and renters insurance! Kayla prides herself on being quick to respond and help our customers. Thanks for giving her a shout-out, and thank you for your business! Scott"
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Stacey Fields

April 24, 2026

5  out of  5
rating by Stacey Fields
"Kayla was absolutely fantastic!! She worked to find the most reasonable & affordable insurance that still met the needs. She explained things so you could understand. Total gem!! Wouldnt go anywhere else!! Thank you Kayla :)"
We responded:
"Thanks for the great review Stacey!!! We appreciate your confidence in us to handle your auto insurance and homeowner's insurance needs! Thank you for your business!! Scott"
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Pamela Tartt

April 9, 2026

5  out of  5
rating by Pamela Tartt
"Kayla is super responsive and helpful! She helped on the fly when buying a new car, providing the insurance transfer by the time I drove home!"
We responded:
"Thanks for the review Pam! Kayla is VERY quick to respond. Thanks for giving her credit where she really does excel! Thanks for trusting us with your insurance! My best. Scott"
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Andy Dalton

February 28, 2026

5  out of  5
rating by Andy Dalton
"Best chiice in town"
We responded:
"Thanks for the review Andy! I really appreciate your business and trust in us to handle your auto insurance, homeowners insurance, life insurance, and boat insurance!!! Boating days are getting close!!! Scott"
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Jason Brooks

February 27, 2026

5  out of  5
rating by Jason Brooks
"Absolutely love Scott and the team!!!"
We responded:
"Thanks Jason! I am lucky to have a GREAT Team! Thanks for your review!"
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Denny Ramsey

February 24, 2026

5  out of  5
rating by Denny Ramsey
"Has been great to work with for many years!"
We responded:
"Thank you Denny for your review! and thanks for your confidence in us for your auto, home, business, and life insurance! We appreciate your business very much! Scott"
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KayLee Hofelich

January 14, 2026

5  out of  5
rating by KayLee Hofelich
"The ladies in Scott’s office are always so helpful!!! Thanks for all you do"
We responded:
"Thank you KayLee!!! I am very fortunate to have GREAT employees who CARE! My best. Scott"
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Jeffrey Friedgood

January 6, 2026

5  out of  5
rating by Jeffrey Friedgood
"My policy was updated immediately after my phone call."
We responded:
"Thank you for the 5 star review Jeffrey! Hope to see you for a morning workout soon! We appreciate your confidence in me and my staff to handle your auto and homeowner's insurance! My best. Scott"
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Barb Cunningham

December 4, 2025

5  out of  5
rating by Barb Cunningham
"After calling only 30 minutes ahead of when my daughter and I wanted to stop by, Kayla was so very sweet in offering us different options for car insurance and renters insurance. She made it so simple and easy, explaining everything we had questions about! She even helped us find a specific document on the app! We were in and out of there very quickly with her new insurance!"
We responded:
"Thank you, Barb for the very well-thought-out review. Kayla loves to help people understand auto insurance and renters insurance, and available options. We really appreciate your business and with trusting us to handle your insurance needs! Scott"
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Mara D

November 17, 2025

5  out of  5
rating by Mara D
"Very helpful"
We responded:
"Thank you for the 5-star review Mara! We really appreciate your business and your confidence in us to handle you auto insurance and homeowners' insurance! My best. Scott"
Profile photo of Chad & Shannon Malanoski

Chad & Shannon Malanoski

October 31, 2025

5  out of  5
rating by Chad & Shannon Malanoski
"All of our experiences with Alyssa Holderness at State Farm have been professional, efficient, and helpful. Thanks Alyssa!"
We responded:
"Thanks for the 5 star review! I am super fortunate to have great staff helping to handle your auto and homeowner's insurance! Thank you!! My best. Scott"
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Paige Haworth

October 27, 2025

5  out of  5
rating by Paige Haworth
"Couldn’t ask for a better insurance company!"
We responded:
"Thank you for the review Paige!!!! We appreciate your trust in us to handle your insurance needs! Scott"
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Chelsie Redicker

October 17, 2025

5  out of  5
rating by Chelsie Redicker
"I was desperate in finding a lower rate on homeowner and vehicle insurance. Kayla was extremely friendly, knowledgeable, and quick when it came to quotes. Highly recommend!"
We responded:
"Thank you so much for your 5-star review, and your great comments. Kayla loves helping our current and future clients with their insurance needs!!! My best! Scott"
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Tristan Bailey

October 3, 2025

5  out of  5
rating by Tristan Bailey
"Amazing service from everyone in the office. Whether I went in the office or called in, they adjusted to my needs beautifully."
We responded:
"Thanks for the review Tristan, and for trusting us with your insurance! Welcome back to Columbus! Scott"
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Alexis Wolfe

September 17, 2025

5  out of  5
rating by Alexis Wolfe
"Thank you to Alyssa for helping me find a better plan that best fits me! She is very knowledgeable in what she does!"
We responded:
"Thanks for the great review Alexis!!! Alyssa loves helping our customers! Thank you for your business, and for trusting us with your insurance needs! My best. Scott"
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Josh Bell

September 5, 2025

5  out of  5
rating by Josh Bell
"Kayla was wonderful and fast. I will definitely be recommending State Farm to everyone I know."
We responded:
"Josh thanks for the great review, and the shoutout to Kayla! We appreciate your confidence in us to handle your auto insurance and renters insurance! My best. Scott"
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Emma Wilson

September 4, 2025

5  out of  5
rating by Emma Wilson
"Great experience with this insurance agency—professional, responsive, and personal. Highly recommend them for anyone looking for reliable and personalized insurance support. Big shoutout to Alyssa she was the best!"
We responded:
"Thanks Emma - shoutout to Alyssa only? Wow. :)"
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Jamie Deaton

September 3, 2025

5  out of  5
rating by Jamie Deaton
"Helpful Staff! Spoke with Kayla today and she was quick to help!"
We responded:
"Thanks for the review Jamie! I appreciate you giving Kayla a shout-out, and we appreciate your business and your confidence in us to handle your auto insurance, life insurance, and homeowner's insurance needs! Scott"
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jake sliter

August 27, 2025

5  out of  5
rating by jake sliter
"Consistent, reliable and affordable. This team is always great to work with! I've regularly worked with Alyssa on multiple investment home policies and she's always friendly and quick to respond to help with whatever is needed."
We responded:
"Hey Jake! Thanks for the great review! We appreciate your confidence in us the handle your auto insurance, homeowner's insurance, and rental dwelling insurance. Thanks for giving Alyssa a shout-out, she is pretty great! My best. Scott"
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Vikrant Damle

August 27, 2025

5  out of  5
rating by Vikrant Damle
"Kayla and Scott Wilson’s Statefarm team is professional and quick to respond. I’d highly recommend them to anyone."
We responded:
"Thanks for the great review Vikrant! Kayla loves helping our customers in a timely manner!! We appreciate you allowing us to help you with your auto insurance and homeowners insurance! My best. Scott"
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Jordan Kelley

August 26, 2025

5  out of  5
rating by Jordan Kelley
"I can always rely on Scott & the State Farm crew for exceptional customer service. Very thankful that I made the switch to State Farm."
We responded:
"Thanks Jordan! We really appreciate your business, and your confidence in us to handle all your insurance! My best. Scott"
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Paul Duncan

August 26, 2025

5  out of  5
rating by Paul Duncan
"I have been with Scott Wilson State Farm for close to 20 years now. They are always quick to respond, give useful recommendatoins and advice and not try to sell things I dont need. Brandy is always responsive and works to get the best rates avalible. Would highly recommend them to anyone."
We responded:
"20 years? That doesn't make us old dudes does it Paul? :) Thanks for the review! We appreciate your business, and I am glad to have Brandy on our team! Thank you to you and Cynthanie! Scott"
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Brittany Miku

August 25, 2025

5  out of  5
rating by Brittany Miku
"Amazing customer service! Kayla was the one that helped us out and she was super helpful and informed us about everything our home insurance covers!"
We responded:
"Thanks for the great review, Brittany! Kayla loves to help our customers understand their coverages! Thanks for trusting us with your homeowner's insurance! We appreciate your business! Scott"
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Hannah Ayala

August 25, 2025

5  out of  5
rating by Hannah Ayala
"Kayla is amazing! Quick to respond and super helpful"
We responded:
"Thanks for the review Hannah! We really appreciate your business, and your confidence in us to handle your auto insurance and homeowner's insurance! Kayla IS amazing! Thanks for giving her a shout-out! My best. Scott"